Internal Quality Assurance System (IQAS)



madri+d Foundation for Knowledge has implemented an Internal Quality Assurance System (IQAS) that allows an orderly and systematic management, besides being the guarantee against third parties that the Foundation's activity is developed within the framework of principles of quality and continuous improvement.


Furthermore, the IQAS implemented at madri+d Foundation for Knowledge is aligned with the ENQA's "Criteria and Guidelines for Quality Assurance in the European Higher Education Area". (European Association for Quality Assurance in Higher Education).


The designed IQAS consists of the following elements:


  • A quality policy that includes the definition of its mission, as well as the establishment of values, objectives and quality commitments.
  • A quality manual defining the set of processes necessary for the proper development of the quality policy and achieving the objectives set.
  • A map of processes
  • The definition of mechanisms for measuring, evaluating and reviewing the results obtained, with the aim of allowing continuous improvement.

The Foundation's quality management system is certified by the European Assurance Association, ECA, in accordance with ISO 9001:2008, an internationally recognized standard that guarantees the implementation of a quality management system aimed at ensuring the quality of internal and external processes and the satisfaction of its stakeholders.


The scope of the certificate is:


Design and application of Evaluation, Certification and Accreditation Systems for Institutions, Programs and People.


Download Area


ISO 9001 Certificate (187.53 KB)


Processes Map (264.5 KB)